Designed and made in Italy, in Bologna, by FAR (Italy, since 1969), TWIP is a 3-wheel electric scooter built for stable, accessible urban mobility, ideal for adults, seniors, and people with reduced mobility.
An electric 3-wheeler with a chromed steel frame, a sprung fork, wide tires, and an ergonomic seat for high riding comfort. Silent, zero-emission electric motor, 24V lithium battery with a range of up to 30 km, and built-in reverse gear for maneuvering in tight spaces.
You can view and try TWIP at the FAR showroom in Zola Predosa, Via Corrado Masetti 12/A.
Shipping in 24/48h throughout Italy. Final times and costs are shown before payment.
Right of withdrawal — returns guaranteed within 14 days. Pursuant to the Consumer Code (Italian Legislative Decree 206/2005), consumer clients may withdraw from a purchase within 14 days from the date of receipt of the goods, without penalty and without having to specify a reason.
How to request a return or assistance. Please send an email to info@far.it indicating: the name of the order holder, the order number and, in case of a defect, any photos or videos of the product useful for us to precisely understand the problem. We will provide you with return instructions.
Return shipping costs borne by the customer. As required by current legislation (Article 57 of the Consumer Code), the direct costs of returning the product in case of withdrawal are entirely borne by the customer. The goods travel under the sender's responsibility until delivery to our warehouses: we therefore recommend tracked shipping and adequate packaging to protect the product during transport.
Conditions for accepting returns. The product must be returned intact, unassembled and unused, complete with all its parts and accessories, in its original packaging and with any labels, seals, and manuals. The customer is responsible for any decrease in the value of the goods resulting from handling other than what is necessary to establish their nature, characteristics, and functioning.
Assembly difficulties? It is necessary to contact us BEFORE proceeding. Should you encounter difficulties in assembling our products, we invite you to contact us before any attempt, so that you can receive assembly assistance or, if necessary, initiate the return procedure. If the product is damaged in any way during the assembly attempt, is found to be assembled or used, or if missing components are reported after opening the packaging, no refund will be issued.
Refund method. Once the return has been received and the integrity of the product verified, the refund will be issued within 14 days using the same payment method used for the purchase. FAR reserves the right to withhold the refund until the goods are actually received.
Purchases with VAT number. The right of withdrawal is reserved for consumers. Purchases made by VAT-registered individuals within their professional activity do not grant the ordinary right of withdrawal provided for consumers.
FAR customer service remains at your complete disposal.
